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GDPR FAQ

General Data Protection Regulation (GDPR) FAQs

Last Updated:
May 24, 2018

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to improve data protection for all individuals within the European Union (EU). GDPR will replace the 1995 Data Protection Directive. GDPR is the new Europe-wide law governing the use and handling of individuals’ personal data. GDPR applies to the collection of any personal data from individuals residing in EU. For the official website and information about the regulation, you may visit gdpr-info.eu.

How does GDPR affect my business?

GDPR requires that notice should be given to the persons whose personal data gets collected. Personal data includes any data sufficient to identify a person, which includes name, addresses, emails, IP addresses and cookie identifiers. No personal data should be collected without the person’s consent. Person should have access to the personal data that has been collected about them, be able to update the data, request that it be deleted, or have the personal data transferred to another entity upon the person’s request. It is your responsibility to gain your EU-based customers consent and notice them about the data collection. We will never contact your customers, but if they contact us, we are bound by the law to let them see the personal data collected about them. However, to protect you, we will require proof of identity.

How does GDPR affect the way NetActuate treats customer data?

Under GDPR, with respect to some of its services, NetActuate is considered a “processor” for processing data on behalf of its customers. NetActuate currently handles customer data in a GDPR compatible way. NetActuate is strongly committed to protecting the privacy of those who entrust us with their personal information. To request our data processing addendum you may contact us at privacy@netactuate.com.

Please refer to NetActuate’s Privacy Policy for most up-to-date policies in effect. Your continued use of NetActuate Sites and Services after any changes or revisions to NetActuate Terms of Service become effective, shall indicate your agreement with the terms of such revised and then-current terms. NetActuate Inc. certifies to the Department of Commerce that it adheres to the Privacy Shield Principles.