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Ticket System Enhancements

April 20, 2009
Ticket System Enhancements

We’re pleased to announce that we’ve refreshed our ticket & support system. The most noticeable change is a collapse in the number of categories for support.

While a good attempt was made to funnel tickets into certain areas and queues, we’ve found it a better experience to provide more general areas to submit tickets. (KISS :-)

Note: As part of this change, your tickets may have been moved to a different category.

Thanks,
the Host Virtual Team

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